Hovertravel is celebrating after the Festival weekend, having carried a total of almost 16,000 passengers over the five days since last Thursday.Neil Chapman, managing director of Hovertravel, explains “The positive feedback we received over the weekend has demonstrated that our decision two years ago to totally re-invent our queuing system was fully justified.
Our customers, whether they were regular commuters or one-off festival passengers, enjoyed an efficient service and a great party atmosphere.
I would like to say thank you to my team who worked tirelessly to keep our service running to plan. Festival passengers (who booked) waited on average for less than 20 minutes and our regular customers, commuters and local residents enjoyed the benefits of our priority boarding system.”
Hovertravel ran 358 services over the five days, carrying 3,879 tents, 11,463 rucksacks and 5,781 pairs of wellies. On Monday the returning festival passengers were also treated to a free wellie wash as they walked towards the craft.
Neil adds, “We recognise that there were issues of congestion on Island at the start of the event but fully believe the combined talents of the organisers, the council and the local authorities can introduce contingencies which will help for future festivals. The Isle of Wight is an iconic global event and attracts media attention as well as people for this part of the UK. We look forward to bigger and even better festivals in the future.”